Or you can run Windows built-in tool, Hardware, and Devices Troubleshooter to repair your WD hard drive. Fix 4 Run Hardware and Devices Troubleshooter ▪ “x”: forces the drive to dismount before the process starts. ▪ “r”: tells it to locate the bad sectors on the drive and recover readable information ▪ “f”: tells CHKDSK to fix any errors it finds. ▪ “g” is the drive letter of the partition on the WD external hard drive that you want to check and fix. Type“chkdsk g: /f /r /x” and press “Enter” key. Press “Windows + “R” simultaneously, input “cmd” and press Enter to run CMD as administrator. In such a case, you can use CHKDSK.exe tool. If the files haven’t been hidden, you can check whether the problem is it is related to file system errors or bad sectors. Run CHKDSK.exe to repair file system errors and bad sector Type “attrib -h -r -s /s /d F:\*.*”(replace F: with the drive letter of your WD external hard drive partition) at the command prompt and press “Enter”.įix 3. Press “Windows + “R” simultaneously, input “cmd” and press “Enter” to Run CMD as administrator. At this point, you can show hidden files using CMD. Sometimes, if data on WD external hard drive is hidden, 0 bytes issue might occur. Show hidden files on WD external hard drive If the anti-virus software hasn’t been updated for a long time, it’s advised to update it before running it. At this time, you can run anti-virus software, like Windows Defender, to scan and remove viruses on your hard drive. If your WD external hard drive works always normally but suddenly says 0 bytes after you have connected it to an unsafe PC, virus infection could be the reason. Warning: For data safety, it’s recommended to retrieve all necessary data saved on the WD external hard drive and back up the data in advance. Having realize what can account for WD external hard drive showing zero bytes, let’s get into how to settle out the issue. Six fixes for WD external hard drive showing 0 bytes issue When WD external hard drive reports 0 bytes in capacity, it means that it can’t be recognized properly by your OS.
Reasons for WD external hard drive showing as 0 bytes What should I do to fix the WD external hard drive?” Thanks. After I connect it into my PC that running Windows 10 OS，I cannot open it and it shows as 0 bytes of capacity, free and used space. Now, it seems that there is a problem with it. “Hello, I have a 1TB WD Passport external hard drive. WD external hard drive showing as 0 bytes
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